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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of M Bolton

M Bolton

January 16, 2025

5  out of  5
rating by M Bolton
"We are thrilled to have Melody back! For decades, we have entrusted Melody with our insurance needs due to her exceptional expertise and unwavering dedication. She takes the time to truly understand our needs and consistently delivers accurate and tailored solutions. Melody's extensive knowledge of available options is remarkable, and she always ensures we fully comprehend our policies. Whenever we've required her assistance, she has been readily available, providing support without hesitation. We deeply appreciate her outstanding service over the years. Welcome back, Melody, and thank you for your continued commitment to excellence."
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Kristina Hollinger

December 24, 2024

5  out of  5
rating by Kristina Hollinger
"MELODY IS BACK!!! I have worked with Melody for over 20 years for all of our family insurance needs. She is so amazing with her knowledge of what’s available and affordable. She takes all the time to explain our policies and drops everything when circumstances arise and we need her. Our family is grateful for her services over the years and I know yours would be too! Thank you Miss Melody and welcome back!"
We responded:
"We are just as excited! Thank you for the kind words. Happy Holidays!"
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Joe Blanc

December 23, 2024

5  out of  5
rating by Joe Blanc
"Adam and his staff have always been a pleasure to work with. Melody is knowledgeable, friendly and always goes the extra mile!"
We responded:
"Thank you for the kind words and for trusting us with your insurance, Joe! "
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Patrice AFlauneHamilton

September 29, 2024

3  out of  5
rating by Patrice AFlauneHamilton
"We had a problem with a due date on one of our vehicles. I called two weeks before the incorrect due date and spoke with Wendy. I had to keep calling back time after time because I received no updates from Wendy even though I asked her to give me updates and the incorrect due date was fast approaching. We finally decided to email Adam about our situation. He never responded to our email so we tried to call the office to speak to him but he wasn't available which seems to be the case whenever we call the office. We ended up talking to Wendy again and finally got the answer we were looking for and the correct date was posted two days before it would have been past the date that would cancel our insurance on the vehicle. I am not sure what Adam does as an agent but he sure doesn't seem to want to interact with his customers. Responding to an email to insure your customer feels he is taking care of your situation means alot and literally takes minutes! We will be considering other options."
We responded:
"Patrice, we are sorry that your experience was subpar and we understand your concerns. Although your issue was resolved, we have communicated the corporate policy change that threw us all for a loop up the chain for review as the headache was not fair to you as a loyal policy holder. As for my personal responsiveness, I was out of the office for a dear friend's wedding. I am typically in the office daily and happy to meet with you anytime. "
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Stephanie Garay

September 18, 2024

5  out of  5
rating by Stephanie Garay
"Access to my agent is quick and Norma provided additional information about my teen driver and different saving options."
We responded:
"Thank you, Stephanie! We are very happy to hear that!"
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J.O. Tobin

August 28, 2024

5  out of  5
rating by J.O. Tobin
"Working with Wendy has been a very good experience and I will reconsider her to my friends without hesitation"
We responded:
"Thank you so much! We are thrilled that Wendy was able to help and would be honored with the recommendations. "
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Amy Fairbanks

August 28, 2024

5  out of  5
rating by Amy Fairbanks
"Adam was patient and kind when I needed help on the side of a busy interstate. He made a stressful situation easy to handle!"
We responded:
"It's always a pleasure working with you, Amy. Thank you for the kind words! We look forward to chatting with you again soon. "
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James Lajudice

August 26, 2024

5  out of  5
rating by James Lajudice
"I called a few other insurance companies. They weren’t able to respond as quickly and professionally as. State Farm. I called got a quote. Got Insurance less than 10 minutes. Probably the best service I’ve ever received and I feel very comfortable knowing I am covered by punctual respectable representatives thank you State Farm."
We responded:
"Thank you for the kind words and trusting us with your insurance, James! "
Profile photo of Konnie Krahn-Prosence

Konnie Krahn-Prosence

August 12, 2024

5  out of  5
rating by Konnie Krahn-Prosence
"Wendy McFarlin is a dream to work with! She is patient, knowledgeable, kind and willing to answer my questions and I do have a lot of them. Insurance is complicated with all of the moving pieces and options you have to choose from. She cheerfully answers the phone and thoroughly describes all of the different aspects. If you are looking for home, auto and umbrella insurance, Wendy is your gal to get you started!"
We responded:
"Thank you, Konnie! We are so happy to hear about your experience with Wendy and look forward to chatting with you again soon!"
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Roman Ceja

July 27, 2024

5  out of  5
rating by Roman Ceja
"Great service!"
We responded:
"Thank you, Roman!"
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Cam

July 12, 2024

5  out of  5
rating by Cam
"Wendy was a pleasure to work with from start to finish. We highly recommend Adam and Wendy for your business."
We responded:
"Thank you for the kind words! We are very excited to be able to help you with your insurance. "
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Crystal M

July 10, 2024

5  out of  5
rating by Crystal M
"SUPERB EXPERIENCE with WENDY!! Fast /Knowledgeable / Experienced/polite/ EVERY TIME !! SHE EXECUTES WITH PROFESSIONALISM AND OUTSTANDING CUSTOMER SERVICE!!"
We responded:
"Crystal, thank you for such a wonderful review and trusting us with your insurance! "
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Joan LaMoreaux

May 17, 2024

5  out of  5
rating by Joan LaMoreaux
"I recently added another property to my policy with Adam Decker’s State Farm office. Norma was great to work with. She is professional and responsive. I shopped other companies and found the rates to be better. I also like the fact that I have a local rep to contact if I need to."
We responded:
"Thank you so much, Joan! We are thrilled that Norma was able to assist with your insurance needs!"
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Austin L

May 2, 2024

5  out of  5
rating by Austin L
"Amazing people! Amazing service! Very trustworthy and Absolutely worth having as my insurance providers!"
We responded:
"Austin, thank you for the amazing review and for trusting us with your insurance! "
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Karen Trom

May 1, 2024

5  out of  5
rating by Karen Trom
"I have been working with Wendy McFarlin for several years now, and I have found her to be highly professional, knowledgeable, courteous and compassionate to the needs of myself and my family. I feel very fortunate to have Wendy right there to advise me and to handle all of my State Farm Insurance needs. I absolutely recommend Wendy McFarlin."
We responded:
"Karen, thank you for such a wonderful review! I am so happy Wendy has always been so helpful with your insurance needs! "
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King Chase

April 24, 2024

5  out of  5
rating by King Chase
"Great place to have your insurance coverage ! Wendy is amazing ! Bought a new car and she handled it perfectly . Great people ."
We responded:
"King thank you for the great review! I am happy Wendy was able to get your new car insured! "
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ron stear

April 24, 2024

5  out of  5
rating by ron stear
"Very supportive, friendly and knowledgeable."
We responded:
"Ron thank you for the awesome review! "
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Mary Dean

April 18, 2024

5  out of  5
rating by Mary Dean
"Wendy was amazing, made the process very easy and found ways to lower my rate!!"
We responded:
"Mary, thank you for the amazing review! I am thrilled Wendy was so helpful! "
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hunter lipton

April 17, 2024

5  out of  5
rating by hunter lipton
"Great experience. Especially working with Hailey. The level of professionalism, service and ease to work with was amazing. Thank you."
We responded:
"Hunter, thank you for the wonderful review! I am glad Hailey was so helpful and provided such great service! "
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Jailene De Leon

April 16, 2024

5  out of  5
rating by Jailene De Leon
"Norma was very helpful! 😊"
We responded:
"Jailene, thank you for the positive review! I am happy Norma was so helpful! "
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Christy Garfield

April 10, 2024

5  out of  5
rating by Christy Garfield
"Hailey at Adam Decker's office was incredibly helpful and professional. Her communication has been stellar. We were able to get insured very quickly. It's been a pleasure to work with her."
We responded:
"Christy, thank you for such a wonderful review! I am so happy Hailey was so helpful! "
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Cindy Blanton

April 1, 2024

5  out of  5
rating by Cindy Blanton
"Wendy McFarlin at Adam Decker's office is terrific! Thanks for your help!"
We responded:
"Cindy, thank you for the wonderful review! I am so happy Wendy was able to help! "
Profile photo of Nicholas Montes Dorino

Nicholas Montes Dorino

March 15, 2024

5  out of  5
rating by Nicholas Montes Dorino
"Norma is the best. I have never had any issues working with the Adam Decker State Farm branch."
We responded:
"Thank you for the kind words, Nicholas! I am glad Norma was able to assist with your insurance needs. "
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Terry Wilson

March 2, 2024

5  out of  5
rating by Terry Wilson
"The folks at State Farm have always been good to us, and Wendy McFarlin made switching insurance to a new vehicle simple and quick! She is a fantastic help!"
We responded:
"Terry, thank you for the wonderful review! I am so happy Wendy was so helpful! "
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Michael Hamilton

February 27, 2024

5  out of  5
rating by Michael Hamilton
"Wendy was extremely helpful. Very professional and took care of our needs."
We responded:
"Thank you, Michael! Wendy is a rockstar!"